Privacy Policy

Last updated: February 13, 2026

1. Data Controller

The controller responsible for data processing on this website is:

Apex Telemetry
Email: [email protected]

2. Purposes and Legal Bases

We process personal data only to the extent required under applicable law, including the GDPR.

  • Website operation, security, and abuse prevention (Art. 6(1)(f) GDPR).
  • User account authentication and account access (Art. 6(1)(b) GDPR).
  • Payment processing and subscription management (Art. 6(1)(b) GDPR).
  • Customer support and communication (Art. 6(1)(b) or Art. 6(1)(f) GDPR).
  • Compliance with legal obligations (Art. 6(1)(c) GDPR).

3. Categories of Data

  • Account data: email address, user ID, role, and subscription status.
  • Usage data: requested pages, request timestamps, and technical request metadata.
  • Payment data: transaction and billing details handled through Stripe.
  • Communication data: support and contact requests.

4. Processors and Recipients

We use external service providers that process data on our behalf or under their own responsibility:

5. International Transfers

Data may be processed outside the EU/EEA (including the United States). Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses under Art. 46 GDPR or other lawful mechanisms.

6. Retention Periods

  • Account data: until account deletion or the end of the processing purpose.
  • Billing and payment records: as required by applicable legal retention obligations.
  • Security and server logs: only for as long as necessary for operations and security.
  • Support data: until request resolution and any required follow-up period.

7. Your Rights

Under GDPR, you may have the right to access, rectify, erase, restrict, object, and receive a portable copy of your data.

To exercise your rights, contact us at [email protected].

8. Complaints

You have the right to lodge a complaint with a supervisory authority if you believe your personal data is processed unlawfully.

9. Policy Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes.